Medical Receptionist - Maternal Fetal Medicine Arbor Park

Trinity Health • Dallas, TX

3d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist for its Maternal Fetal Medicine Arbor Park office. The receptionist serves as a first point of contact for external customers in person and by phone, and acts as a liaison between customers and medical staff. The role involves greeting, instructing, and assisting customers in obtaining services, communicating patient and office-visit information to billing staff, and helping maintain efficient patient flow and appropriate billing.

The Medical Receptionist supports a positive patient experience and daily office operations by welcoming patients and visitors, managing appointments, handling communications and paperwork, maintaining patient records, and partnering with providers and clinical staff. The organization describes its workplace as supportive and team-oriented and emphasizes patient care, professional development, and its mission and core values.

Requirements

• High school diploma or GED, or age 15–17 with a valid work permit from their high school.
• One to two years of experience in a medical or physician office or customer service environment is preferred.
• No credentials or licensure required.

Nice To Haves

• Coursework in insurance or billing, medical practice education, or seminars.
• One to two years of experience in a medical or physician office or customer service environment.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.
• Greet, instruct, and assist customers in obtaining needed services within the office and IHA.
• Obtain and communicate necessary patient and office-visit information to billing staff.
• Facilitate efficient patient flow through the office and appropriate billing for services.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED