Medical Receptionist - ENT Clinic

Cook Children's Health Care System • Fort Worth, TX

1d • Onsite

About The Position

The Medical Receptionist greets patients and creates a friendly, positive check-in and checkout experience for each visit. The role requires excellent communication skills and the ability to adapt to changes in staffing levels and patient volumes. The receptionist maintains patient flow and handles phone calls, scheduling, registration, billing, and payment collection for clinic patients while following applicable policies and procedures. The employee will learn and understand diversified insurance plans and medical terminology.

Requirements

• High school graduate or equivalent.
• Customer service experience.
• Good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and provide a friendly, positive check-in and checkout experience.
• Maintain patient flow and adapt to changes in staffing levels and patient volumes.
• Answer phones promptly and courteously.
• Schedule and register clinic patients.
• Perform billing and payment collection activities.
• Follow applicable policies and procedures.
• Learn and understand diversified insurance plans and medical terminology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED