Medical Receptionist - Internal Medicine

Nebraska MedicineDurham, CA
Onsite

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key key role in upholding this promise to our patients and their families. Join a team that values your skills, delivering exceptional care through collaboration. Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. We value all backgrounds and experiences, reflecting the communities we serve. Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path. Be part of something extraordinary at Nebraska Medicine!

Requirements

  • Minimum of 16 years of age required.
  • Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
  • Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
  • Demonstrated analytical, prioritization and organizational skills required.
  • Demonstrated flexibility and dedication to team environment required.
  • Effective communication skills required.

Nice To Haves

  • High school education or equivalent preferred.
  • One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
  • Nursing Assistant or Medical Assistant preferred.
  • Knowledge of medical terminology preferred.
  • Experience with Microsoft Office, specifically Word and Excel preferred.
  • Depending on the position available, fluency in Spanish preferred.

Responsibilities

  • Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
  • Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
  • Responsible for scheduling patient appointments and registering patients.

Benefits

  • Up to $5,000/year in tuition assistance
  • 35% discount at Clarkson College
  • Career advancement opportunities with covered educational costs
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