Medical Assistant, Internal Medicine

Mass General Brigham•Danvers, MA

1d•Onsite

About The Position

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a full-time (40-hour) Medical Assistant to support their Internal Medicine practice in Danvers, MA. This role is crucial for assisting healthcare teams with both clinical and non-clinical patient services under the direction of healthcare providers. The Medical Group is part of Mass General Brigham's unified system strategy to deliver high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients. The practice focuses on Primary Care services with physicians specializing in Internal Medicine. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally and at physical locations across Massachusetts, New Hampshire, and Maine. They also offer outpatient surgery, imaging, cardiac testing, and infusion, aiming for a coordinated and comprehensive patient experience.

Requirements

High School Diploma or Equivalent required
Direct MA experience or medical field work 1-2 years required
Strong interpersonal and communication skills are essential for success in this position.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Comply with all local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Managing one's own time and the time of others.

Nice To Haves

Associate's Degree Medical Assisting preferred
Basic Life Support [BLS Certification] preferred
Certified Medical Assistant [National Certification] preferred
Medical Assistant Course or diploma program or a minimum of 1 year professional experience
National MA Certification via AAMA, AMT, NHA, or NCCT
Epic experience

Responsibilities

Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
Taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.
Direct interaction with patients to ensure their comfort and address concerns.
Collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.