Bilingual Medical Receptionist (Arabic/Fars)

TEKsystems•Sacramento, CA

2d•Onsite

About The Position

We are seeking a bilingual Medical Receptionist who is fluent in English and either Farsi or Arabic to support a busy front desk in a high-volume outpatient clinic. This role is ideal for someone customer-focused, reliable, and enthusiastic about working flexible hours, including overtime when needed. This is a front-facing, fast-paced position where professionalism, teamwork, and a positive attitude are essential.

Requirements

Bilingual: Fluent in English and either Farsi or Arabic
Strong customer service or customer support experience
Comfortable working in a high-volume, fast-paced environment
Willingness and enthusiasm for overtime and flexible scheduling
Reliable attendance and punctuality
Strong communication and interpersonal skills

Nice To Haves

No prior healthcare experience required
Candidates without previous healthcare experience are strongly encouraged to apply, as full training will be provided
Experience working in customer-facing roles such as retail, hospitality, call centers, or office reception

Responsibilities

Greet and check in patients in a friendly and professional manner
Schedule appointments in person and via phone with patients and external offices
Answer high-volume inbound calls and assist with scheduling requests
Verify insurance coverage and obtain authorizations
Process referrals and support billing follow-up tasks
Collaborate closely with front desk teammates to ensure smooth daily operations