Medical Receptionist Schiffler Cancer Center

WVU Medicine

20d

About The Position

In collaboration with the health care team, the Medical Receptionist performs assigned secretarial duties and serves as the office’s focal communication source. The position welcomes patients and visitors, coordinates referrals and appointments, maintains patient records and charts, and supports office operations. The role also assists elsewhere in the department or corporation as needed.

Requirements

• High school education or equivalent.
• Efficient operation of office equipment, including computers, fax machines, copiers, and telecommunications systems.
• Excellent verbal communication skills.
• Ability to answer, prioritize, and triage telephone calls calmly and professionally.
• Ability to manage multiple tasks simultaneously.
• Motivated, organized, and attentive to detail.
• Ability to work according to department operational needs.
• Ability to relay information and deal tactfully and harmoniously with others.
• Basic computer skills.
• Ability to sit for long periods.
• Awareness of environmental factors and infection-control issues to maintain a clean, safe, and functional work environment.

Nice To Haves

• Prior medical office receptionist experience.

Responsibilities

• Greet patients and visitors promptly, courteously, and helpfully, ensuring they feel welcome.
• Obtain appropriate consent for release of medical records and document it in patient records, logs, or files/indexes.
• Take referrals from physicians and physician offices, and schedule appointments based on diagnosis and other pertinent information.
• Prepare patient charts and perform scanning and indexing as appropriate.
• Maintain supplies needed for office operations.
• Enter patient demographic information into the computer and file and maintain patient information accurately and promptly.
• Place transcription and other received records in patient charts and/or send them to primary care or referring physicians in a timely manner.
• Follow close-of-day policies and procedures.
• Assist in other department and corporate areas and complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED