Medical Receptionist/Check Out- Pulmonology

Richmond Heart and Vascular Associates • Mechanicsville, IA

14h

About The Position

This position provides front-desk and checkout support for a pulmonology practice. The role includes greeting patients in person and by phone, responding to or appropriately referring questions and issues, scheduling patients efficiently, monitoring wait times, maintaining accurate patient information in the electronic medical record, and handling insurance verification and copayment collection.

Requirements

• High school diploma or equivalent.
• Two or more years of medical office front-desk experience.
• Excellent telephone and interpersonal skills.
• Customer-service focus.

Nice To Haves

• AthenaHealth EMR experience is strongly preferred.

Responsibilities

• Greet patients professionally in person and on the phone.
• Answer questions and issues promptly or refer them appropriately.
• Schedule patients efficiently to optimize provider schedules and patient satisfaction.
• Notify providers when patients arrive and monitor patient wait times.
• Accurately enter and update patient information in the electronic medical record to ensure treatment information is available.
• Verify insurance and financial information and collect patient copayments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED