Medical Practice Tech

OhioHealth•Columbus, OH

About The Position

Provides administrative and basic-level clinical support to physician practices to help ensure delivery of quality healthcare services. This role is not a formal Medical Assistant position, but may require basic, non-invasive rooming and vital-sign skills when needed. The employee attends training to gain clinical experience before placement at an ambulatory care site. The role supports patient flow and coordination of care through administrative work, electronic medical record documentation, basic patient-care tasks, and maintenance of the work and exam-room environment. Responsibilities are subject to change and are not an exhaustive list.

Requirements

High school diploma or equivalent (high school or GED).
Successful completion of a competency-based orientation program.
Typically, one year of experience gained through the healthcare field.
Successful completion of clinical competencies established for the practice site.
Successful completion of Care Connect EMR documentation skills.
Compliance with scope of practice.

Responsibilities

Complete clinical competencies established for the practice site, supporting efficient patient flow, including rooming, medication refills, and basic patient-care skills.
Complete Care Connect EMR documentation skills.
Perform administrative duties to ensure information is current and updated.
Pend medical orders and medication refills.
Perform and record vital signs and rooming.
Perform EKGs as necessary.
Document prescription refill orders and telephone encounters.
Communicate, collaborate, and anticipate the needs of the healthcare team to support continuity and quality of care and coordination of services.
Maintain and clean the environment, work area, and equipment; communicate equipment malfunctions to appropriate department or unit personnel.
Stock and clean exam rooms after use.
Report malfunctioning equipment or instruments to appropriate staff and remove malfunctioning equipment from service.
Order and put away supplies.
Assist with patient transport when needed, such as with a wheelchair or walker.
Maintain office logs and rounding summaries.
Prepare office paperwork.
Enter external data into the EMR correctly.
Communicate with patients and customers in a respectful and caring manner.
Complete required continuing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Comply with scope of practice.
Focus on safety, quality, and efficiency when performing job duties.