About The Position

The Medical Practice Tech provides administrative and basic-level clinical support to physician practices to help ensure the delivery of quality healthcare services. The role is not a formal Medical Assistant position, but may involve basic, non-invasive rooming and vital-sign tasks when needed. The employee attends training to gain clinical experience before placement at an ambulatory care site and completes a competency-based orientation program for the practice site.

Requirements

  • High school diploma or equivalent (GED).
  • Successful completion of a competency-based orientation program.
  • One year of experience, typically gained through work in the healthcare field.

Responsibilities

  • Complete clinical competencies established for the practice site to support efficient patient flow, including rooming, medication refills, and basic patient-care skills.
  • Complete Care Connect EMR documentation tasks.
  • Perform administrative duties to keep information current and updated.
  • Pend medical orders and medication refills.
  • Perform and record vital signs and rooming tasks.
  • Perform EKGs as necessary.
  • Document telephone encounters.
  • Communicate, collaborate, and anticipate the needs of the healthcare team to support continuity and quality of care and coordination of services.
  • Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
  • Stock and clean examination rooms after use.
  • Report malfunctioning equipment or instruments and remove malfunctioning equipment from service.
  • Order and put away supplies.
  • Provide patient transport assistance when needed, such as with a wheelchair or walker.
  • Maintain office logs and rounding summaries.
  • Prepare office paperwork.
  • Enter external data accurately into the EMR system.
  • Communicate with patients and customers in a respectful and caring manner.
  • Complete required ongoing training and education, including department-specific requirements.
  • Promote and advocate for patient quality, safety, and experience initiatives, and act as a role model.
  • Comply with scope-of-practice requirements.
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