Medical Practice Tech - Maternal Fetal Medicine - Riverside

OhioHealth•Columbus, OH

10d

About The Position

Provides administrative and basic-level clinical support to physician practices to help deliver quality healthcare services. This role is not a formal Medical Assistant position, but may require basic, non-invasive rooming and vital-sign skills when needed. The employee attends training to gain clinical experience before placement at an ambulatory care site and must complete the practice site's competency-based orientation program. The position supports patient flow and care coordination through clinical and administrative tasks, including rooming, recording vital signs, handling prescription refill requests, documenting telephone encounters, maintaining records, and preparing paperwork. It also helps keep the work area and exam rooms clean and supplied, reports malfunctioning equipment, and may assist with patient transport. The role requires respectful communication with patients and customers, ongoing training, compliance with scope of practice, and a focus on patient quality, safety, and experience.

Requirements

High school diploma or equivalent (High School or GED).
Successful completion of a competency-based orientation program.
One year of experience, typically gained through work in the healthcare field.

Responsibilities

Complete clinical competencies established for the practice site to support efficient patient flow, including rooming, medication refills, and basic patient-care skills.
Complete Care Connect EMR documentation training and skills requirements.
Perform administrative duties to ensure information is current and updated.
Pend medical orders and medication refills.
Perform and record vital signs and rooming tasks.
Perform EKGs as necessary.
Document telephone encounters.
Communicate, collaborate, and anticipate the needs of the healthcare team to support continuity and quality of care and coordination of services.
Maintain and clean the environment, work area, and equipment; communicate equipment malfunctions to appropriate personnel.
Stock and clean exam rooms after use.
Report malfunctioning equipment or instruments and remove them from service.
Order and put away supplies.
Assist with patient transport when needed, such as by wheelchair or walker.
Maintain office logs and rounding summaries.
Prepare office paperwork.
Enter external data correctly into the EMR system.
Communicate respectfully and caringly with patients and customers.
Complete required continuous training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Comply with scope of practice.