Medical Practice Tech

OhioHealth•Columbus, OH

About The Position

Provides administrative and basic-level clinical support to physician practices to help ensure delivery of quality healthcare services. This role is not a formal Medical Assistant position, but may involve basic, non-invasive rooming and vital-sign skills as needed. The employee attends training to gain clinical experience before placement at an ambulatory care site. The role requires successful completion of practice-site clinical competencies and Care Connect EMR documentation skills. As part of a High Reliability Organization, the position emphasizes safety, quality, and efficiency. Responsibilities may change and are not limited to the tasks listed in the job description.

Requirements

  • High school diploma or GED.
  • Successfully complete clinical competencies established for the practice site.
  • Successfully complete Care Connect EMR documentation skills training.

Responsibilities

  • Complete clinical competencies established for the practice site, supporting efficient patient flow, including rooming, medication refills, and basic patient-care skills.
  • Complete Care Connect EMR documentation training and accurately enter external data into the EMR.
  • Perform administrative duties to keep information current and updated.
  • Pend medical orders and medication refills, process prescription refill orders, and document telephone encounters.
  • Perform and record vital signs and rooming tasks; perform EKGs as necessary.
  • Communicate, collaborate, and anticipate the needs of the healthcare team to support continuity and quality of care and coordination of services.
  • Maintain and clean the environment, work area, equipment, and exam rooms; report equipment malfunctions and remove malfunctioning equipment from service.
  • Stock exam rooms and order and put away supplies.
  • Assist with patient transport when needed, such as using a wheelchair or walker.
  • Maintain office logs and rounding summaries and prepare office paperwork.
  • Communicate respectfully and caringly with patients and customers.
  • Complete required ongoing training and education, including department-specific requirements.
  • Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
  • Comply with scope of practice.
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