About The Position

Revere Health is seeking a Medical Assistant or Patient Care Assistant for its Family Medicine and Urgent Care practice. The position requires maintaining a professional image and effectively multitasking while fostering positive relationships with patients and staff. The successful candidate helps facilitate excellent patient care under provider supervision, prepares patients and clinical spaces for examinations and treatment, and supports clinic operations. Clinic hours are 7 days a week from 8 a.m. to 8 p.m. This is a part-time position of 8–19 hours per week, with a schedule that varies and may include day shifts, weekends, and nights.

Requirements

  • High school diploma.
  • Successful completion of, and certification from, a Medical Assistant training program or CNA program at an accredited school.
  • Current CPR certification, or obtain certification within 3 months of hire and maintain it throughout employment.
  • Working knowledge of medical terminology.
  • Excellent computer, telephone, verbal, written, and general communication skills.
  • Outstanding customer service, organization, and attention to detail.
  • Ability to multitask and work efficiently while remaining calm and productive, including in a stressful environment.
  • Strong interpersonal skills and the ability to maintain positive patient and staff relations.
  • Self-starter with initiative; dependable and a team player.
  • Friendly, kind, approachable, respectful, compassionate, courteous, and professional manner.
  • Ability to resolve issues effectively and appropriately.

Responsibilities

  • Facilitate patient care under the supervision of the provider.
  • Prepare patients for examinations and treatment; escort patients to examination rooms, obtain patient histories, measure vital signs, and record information in patient records.
  • Ensure pertinent information, such as medication lists, lab results, and medication allergies, is available to the physician.
  • Prepare and stock examination and treatment rooms with necessary supplies and equipment; keep rooms clean and orderly.
  • Clean and sterilize instruments according to clinic policies and procedures.
  • Assist with scheduling tests and treatments.
  • Maintain patient records and other information.
  • Administer medications as ordered.
  • Obtain lab and test results for physician review and communicate results to patients as directed by the physician.
  • Call or fax prescriptions to pharmacies.
  • Respond to patients, visitors, and team members promptly and professionally, providing courteous service and contributing to a positive work environment.
  • Respond calmly and efficiently to emergent situations and resolve issues appropriately.
  • Attend meetings as required and actively participate in value-based care goals and processes.
  • Perform other duties and assignments as assigned.
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