Medical Operations Manager
About The Position
The Medical Operations Manager ensures the delivery of safe, compliant, and patient-centered healthcare services through effective leadership of clinical operations. This role provides oversight of nursing and clinic workflows, partners cross-functionally with medical and administrative teams, and drives operational excellence through performance management, process improvement, and regulatory compliance. This role directly impacts patient outcomes, staff performance, and clinic efficiency by driving workflow optimization, ensuring compliance with regulatory standards, and fostering a collaborative, patient-centered care environment. The Medical Operations Manager has the authority to approve and implement process changes to improve efficiency and patient care, recommend budget allocations and cost-savings measures to leadership, and resolve day-to-day operational issues without escalation, ensuring minimal disruption to care delivery. They collaborate daily with the medical staff to coordinate patient care, align schedules and address operational needs, partner with interdisciplinary teams to ensure coordinated, patient-centered care, and engage with patients and families to address concerns, improve satisfaction, and ensure a positive care experience.
Requirements
- Associate’s degree or higher from an accredited school of nursing.
- Current Texas RN license and CPR certification
- Minimum of 5 years in the nursing field, with at least 2 years in a supervisory or management role.
- Strong understanding of healthcare regulations, patient-centered medical home standards, and compliance requirements (e.g. HIPAA and OSHA)
- Proven ability to manage budgets, staffing, and operational workflows in a healthcare setting.
- Excellent leadership, communication, and problem-solving skills.
- Proficient in electronic health record (EHR) systems and Microsoft Office.
- Must maintain a valid driver’s license, auto insurance, and access to a reliable vehicle.
Nice To Haves
- Bilingual or multilingual proficiency preferred
- Experience in clinic setting
- Bilingual in Spanish or multilingual proficiency preferred.
Responsibilities
- Oversee and direct daily clinic operations ensuring smooth patient flow and seamless coordination between departments to maintain high-quality patient centered care.
- Lead and develop staff – supervise, mentor, and evaluate nursing teams; manage staff and schedules to meet service demand. Create goals and objectives and ensure goals are met.
- Ensure Regulatory Compliance – Monitor and enforce adherence to healthcare regulations, Patient-Centered Medical Home standards, and safety protocols.
- Drive Process Improvement – Identify operational inefficiencies, implement solutions, and track performance metrics to enhance care delivery.
- Manage Resources and Budget – Allocate equipment, supplies and facilities effectively. Monitor spending on medical and office supplies and recommend cost-saving measures.
- Enhance Patient Experience – Address patient concerns promptly, foster a culture of empathy and service excellence, and implement initiatives to improve satisfaction scores.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
