About The Position

Florida ENT & Allergy, a division of ENT and Allergy Associates of Florida, is seeking a full-time Medical Office Supervisor for its Brandon office. The practice provides general and subspecialty ENT medical and surgical care. This role assists with planning and analyzing practice operations and is suited to a self-motivated, experienced supervisor who prioritizes the needs of the team and providers. The supervisor oversees operational workflows and staff, supports physicians and administrative operations, and helps ensure efficient, compliant patient care.

Requirements

  • At least two years of experience in healthcare management.
  • Understanding of medical office operations sufficient to oversee operations and support physicians and administrative offices.
  • Ability to exercise sound judgment, discretion, and decision-making to achieve organizational objectives.
  • Ability to organize and integrate organizational objectives to meet deadlines.
  • Ability to communicate effectively and efficiently in verbal and written forms.
  • Strong interpersonal skills.
  • Ability to interact professionally with patients, physicians, and team members at all times.
  • EMR experience.
  • Strong computer literacy.

Nice To Haves

  • Bachelor's degree in healthcare, accounting, finance, nursing, or another related field.
  • Bilingual ability, particularly in Spanish.

Responsibilities

  • Recruit, interview, and hire clerical and clinical staff.
  • Coach and develop staff while promoting teamwork.
  • Engage and motivate staff to achieve personal and organizational goals and objectives.
  • Analyze operational workflows across multiple departments to ensure efficiency and best practices.
  • Implement and ensure compliance with organizational policies and procedures.
  • Oversee accuracy of coding, charge capture, and posting.
  • Maintain working knowledge of daily front-office and back-office tasks.
  • Ensure clinical compliance with OSHA, HIPAA, and other state regulations.
  • Ensure staff and providers complete yearly educational requirements as directed by the Compliance department.
  • Ensure timely completion of payroll and HR functions.
  • Participate in and attend monthly and quarterly management meetings.

Benefits

  • Medical, dental, and vision coverage effective the first day of the month after 60 days of employment.
  • Company-paid short-term disability, long-term disability, and life insurance effective the first day of the month after one year of full-time employment.
  • 401(k) effective the first day of the month after one year of employment.
  • Six paid holidays, effective immediately.
  • Paid time off earned per pay period.
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