About The Position

The Medical Assistant at Oak Street Health gathers necessary medical information so providers can make informed healthcare decisions. Medical Assistants are vital members of the Care Team and report to the Practice Manager or Center Operations Specialist. The role requires flexibility, energy, attention to detail, and problem-solving skills, as well as building relationships with members and collaborating with teammates to support patient experience and clinical results. The Medical Assistant supports patient assessments through screenings and routine diagnostic testing during appointments. The position is full-time, with 40 anticipated weekly hours, at Oak Street Health’s Passaic, New Jersey location. Spanish/English bilingual proficiency is preferred by the title, and non-English language proficiency may be required based on center demographics.

Requirements

  • State or national certification, as required by the state, or graduation from an accredited medical assistant course.
  • At least 1 year of experience as a medical assistant.
  • CPR or BLS certification.
  • Experience with electronic medical records.
  • Computer skills, including the ability to quickly navigate multiple programs such as Gmail, Microsoft Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center’s demographics.
  • US work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and a customer-service orientation.

Nice To Haves

  • Bilingual Spanish/English proficiency.
  • At least three years in a Medical Assistant role.
  • Successful mastery of the workflow in a previous Medical Assistant position.
  • Interest in expanded responsibilities, greater clinical experience, and making an impact on patients’ lives.
  • Two or more years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.

Responsibilities

  • Ensure efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephone support, such as providing lab results and faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C, spirometry, EKGs, and blood draws for lab testing.
  • Import required documents into the electronic medical record by scanning or PDF upload.
  • Participate in care team meetings to discuss patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request medical records from external providers as required by the provider.
  • Conduct routine quality-control checks as required, including infection-control measures, equipment checks, and checks for expired medications and supplies; assist in maintaining the center lab.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
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