Medical Office Supervisor - Family Medicine
Henry Ford Health•Clinton Township, MI
•Onsite
About The Position
The Medical Office Supervisor oversees the day-to-day operations of Henry Ford Family Medicine - Seville, ensuring smooth and efficient patient care. The role leads and mentors office staff, oversees orientation and training, implements quality assurance initiatives, operationalizes strategic initiatives supporting Medical Group goals, responds to patient needs, and manages multiple projects to maintain operational efficiency and enhance patient experiences.
Requirements
- Associate's degree or a minimum of 60 credit hours from an accredited institution.
- Five to seven years of progressively responsible work experience in a physician's office, demonstrating leadership abilities to coordinate activities and staff in a medical office environment.
- Strong verbal and written communication skills and the ability to instruct and interact effectively with diverse individuals.
- Working knowledge of computer systems, software programs, and office equipment.
- Working knowledge of current healthcare trends and government regulations.
- Ability to maintain confidentiality of sensitive patient and practice information.
- Demonstrated ability to manage multiple projects simultaneously with strong attention to detail.
- Ability to perform frequent periods of standing, walking, and sitting throughout the workday.
- EPIC experience.
- Medical Assistant Certification.
- Strong communication skills and the ability to multitask and prioritize effectively.
Nice To Haves
- Prior experience in a leadership or supervisory role within a healthcare setting.
- Familiarity with electronic health record (EHR) systems and healthcare management software.
Responsibilities
- Supervise and mentor office staff to ensure exceptional patient care and service.
- Oversee staff orientation and training.
- Implement and monitor quality assurance initiatives for continuous improvement.
- Operationalize strategic initiatives that support the Medical Group’s goals.
- Respond to patient needs and enhance customer relations and satisfaction.
- Manage multiple projects with attention to detail and ensure operational efficiency.
Benefits
- Access to learning opportunities that support career growth and development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
