Medical Office Specialist

Rocky Vista University • Ivins, UT

1d • Onsite

About The Position

Rocky Vista University Health Center in Englewood, CO has an opening for an Medical Office Specialist (Full-Time). This role ensures efficient health center operations by performing a variety of medical office front desk responsibilities. The salary range is $20.00 - $22.75 per hour, with a potential quality bonus available for exceptional patient care, teamwork, and adherence to safety and quality standards. The final salary will be determined by factors such as skill, knowledge, experience, education, and credentials. RVU is committed to inclusive excellence and is an equal opportunity employer.

Requirements

• High School Diploma or equivalent.
• Knowledge of medical terminology.
• Demonstrated commitment to valuing equity, diversity and contributing to an inclusive working and learning environment.
• Outstanding interpersonal skills.
• Outstanding organizational, verbal, listening, and written communications skills.
• Analytical and problem-solving skills.
• Attention to detail and high level of accuracy.
• Strong computer skills and ability to learn a state-of-the-art electronic medical records program.
• Ability to work with confidential medical records and maintain HIPAA policies and procedures.
• Ability to multi-task and problem solve innovatively.
• Ability to work effectively in a team-based environment.
• Demonstrated effective time management skills and the ability to meet deadlines.
• Willingness and ability to learn new skills as needed in the medical office environment.
• Consistently demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Ability to orally communicate effectively with others.
• Ability to communicate effectively in writing, using the English language.
• Ability to work cooperatively with colleagues and supervisory staffs at all levels.
• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
• May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to, pens, pencils, calculators, computer keyboards, telephone, etc.
• May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.

Nice To Haves

• Administrative assistant or equivalent coursework or at least 3 years of relevant experience.
• One (1) - three (3) years of experience in front medical office work.
• Previous experience with primary care medical office (family medicine, pediatrics or internal medicine).
• Previous experience with electronic medical records.
• Bilingual in Spanish or Portuguese.

Responsibilities

• Greeting patients at the front desk, checking patients in, collecting insurance information, scanning patients’ forms and documents into the EMR, and inputting patient information into EMR.
• Managing the medical records release process between medical offices, labs, hospitals etc.
• Managing the patient scheduling process, including confirmation and reminders calls.
• Answering and triaging the incoming phone calls.
• Collecting payments from the patients and documenting the payments into the EMR.
• Supply ordering process.
• Insurance verification.
• Monitoring patient scheduling on ZocDoc and assisting with ZocDoc updates.
• Daily Deposit.
• Resident calendar.
• Patient Point.
• CLIA.
• Sign-up Genius.
• Physician credentialing.
• Assist with RVHC website.
• CORIHO.
• Serving and protecting the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Performing job responsibilities as part of the team, interact well with other members of the team.
• Assisting Medical Assistant with rooming the patients.
• Performing other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 2 weeks (minimum) accrued paid vacation days per year
• 12 accrued sick days per year
• Personal days
• 13 ½ paid holidays (if the clinic is opened and you are scheduled to work on a holiday you will be paid time and a half instead of holiday pay)
• 401(K) match up to 7% based on employee’s contribution
• Quality bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED