Medical Office Specialist

Sarah Cannon Research Institute • Orlando, FL

1d • Onsite

About The Position

As the Medical Office Specialist you are a key member of the clinic staff. You will provide clinical and administrative expertise to ensure all patients receive high quality, efficient care. You will work at the reception desk You will communicate with patients and providers You will schedule, cancel, and reschedule patient appointments You will remind patients of upcoming appointments and track missed appointments You will answer multiple telephones and accurately document messages You will be responsible for forwarding telephone calls appropriately and following up on return calls You will check-in patients and properly document registration You will be responsible for insurance verification and verification of patient demographics You will file medical records, patient files and administrative files You will retrieve medical records and deliver to appropriate providers or department You will copy and fax documents You will collect co-pays and cash from patients. You will enter charges, payments, and balance the day in the computer

Requirements

• A High School Diploma, preferably a Bachelor’s Degree
• At least one (1) year of Medical Office Front Desk experience
• Knowledge of basic office equipment including copier, fax machine, and computer

Responsibilities

• Work at the reception desk
• Communicate with patients and providers
• Schedule, cancel, and reschedule patient appointments
• Remind patients of upcoming appointments and track missed appointments
• Answer multiple telephones and accurately document messages
• Forward telephone calls appropriately and follow up on return calls
• Check-in patients and properly document registration
• Insurance verification and verification of patient demographics
• File medical records, patient files and administrative files
• Retrieve medical records and deliver to appropriate providers or department
• Copy and fax documents
• Collect co-pays and cash from patients
• Enter charges, payments, and balance the day in the computer

Benefits

• Comprehensive benefits to support physical, mental, and financial well-being
• Competitive compensation package
• Annual bonus or long-term incentive opportunities may be offered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level