Medical Office & Scheduling Coordinator - Front Desk

ApexNetwork Physical Therapy•Chester, IL
•$17 - $28•Onsite

About The Position

ApexNetwork Physical Therapy is hiring a patient-centered front desk Medical Office & Scheduling Coordinator. The coordinator supports clinic operations by handling calls, referrals, and visit pre-authorizations; scheduling appointments; managing intake paperwork and electronic health records; collecting payments; completing administrative tasks; and helping maintain treatment areas. The position is full-time, Monday through Friday, with 8-hour shifts from 8:00 AM to 5:00 PM.

Requirements

  • Passion for patient care and dedication to continuous learning.
  • Strong multitasking abilities and attention to detail.
  • Excellent interpersonal skills and ability to build rapport with patients.

Nice To Haves

  • Experience in a medical office setting.
  • Understanding of health insurance processes.

Responsibilities

  • Answer phone calls, handle referrals, and pre-authorize patient visits.
  • Schedule appointments accurately and manage patient appointments efficiently.
  • Complete intake forms thoroughly and ensure they are finalized before visits.
  • Maintain and update patient charts in the electronic health record (EHR).
  • Oversee and process patient payments daily.
  • Type notes, letters, and marketing materials.
  • Help clean and maintain treatment areas.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability coverage
  • 401(k) plan with company match
  • Paid holidays
  • Vacation time
  • Pet insurance
  • Employee Assistance Program
  • No nights or weekends
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