Medical Office Representative Neurology
About The Position
As a Medical Office Professional, you will be the welcoming face and voice of the clinic, providing essential administrative support for a smooth patient experience. You will manage patient reception, schedule appointments, handle calls, and guide check-in and check-out. You will verify demographics, process payments, and support clear communication between patients and staff to maintain an efficient front desk. Success in this role requires strong interpersonal and organizational skills, attention to detail, technology proficiency, calm task management, compassion, and dedication to excellence.
Requirements
- High school GED or high school graduate.
- Courses in and/or knowledge of medical terminology and surgery procedures.
- Previous surgery scheduling experience.
- Experience with computers and application software.
Nice To Haves
- Some college courses.
Responsibilities
- Answer phone calls and schedule patient appointments.
- Conduct patient pre-certification to ensure coverage for appointments and medical care.
- Schedule tests, procedures, and referral appointments.
- Communicate with patients about appointments and instructions for procedures and tests.
- Collect insurance information and patients’ personal data.
- May collect fees such as co-pays and co-insurance.
- Manage patient reception and guide patients through check-in and check-out.
- Verify patient demographics and support communication between patients and staff.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
