Medical Office Receptionist – Women’s Care Clinic – Full-Time, Days

#REF!•Dallas, TX

2d•Onsite

About The Position

This role is for a Medical Office Receptionist at the Women's Care Clinic, a full-time position with day shifts. The clinic emphasizes strong teamwork, collaboration, and a fast-paced environment with high-volume calls. The team values compassion and empathy towards patients and colleagues, working towards making healthcare more accessible, integrated, and reliable.

Requirements

High School Diploma or equivalent
Six months Healthcare Experience in a Clinic
Six months Business Office Customer Service experience
Outgoing individual with a friendly attitude
Strong attention to detail
Ability to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
Outstanding communication, interpersonal, customer service, and organizational skills
Knowledge of insurance authorization/billing requirements
Demonstrated strong customer service and communication skills
Organizational and time management skills
Proficient computer skills
Knowledge of clinic procedures and regulatory requirements
Strong work ethic and a high level of professionalism
Team player who handles multiple projects simultaneously in a fast-paced environment

Responsibilities

Performs patient check-in, completing necessary paperwork for efficient admitting and compliance with clinic and regulatory policies.
Answers phone calls and directs them appropriately.
Schedules appointments according to office guidelines.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copies/scans patient access related hard copy materials into the electronic medical record.
Prepares charts for patient appointments, ensuring all necessary information is complete.
Conducts patient check-out functions, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirms next day appointments and alerts patients about needed documentation and time-of-service payment details.
Follows up with patients regarding the Missed Appointment Policy and sends appropriate communications.
Performs other duties as assigned.