Medical Office Receptionist – Family Care Clinic – Full-Time, Days
About The Position
The Medical Office Receptionist delivers care to patients utilizing the Medical Office Receptionist Process. Under direct supervision, this role performs patient check-in, completes necessary paperwork, answers phone calls, schedules appointments, obtains accurate patient and insurance information, and collects payments. The receptionist also handles copying/scanning of patient documents into the electronic medical record, prepares patient charts, and manages patient check-out processes. Additionally, the role involves filing, retrieving records, confirming appointments, and following up with patients regarding the Missed Appointment Policy. This position is full-time, 40 hours weekly, with specific work hours from Monday to Friday.
Requirements
- High School Diploma or equivalent (REQUIRED)
Nice To Haves
- Six months of Medical experience in a Clinic (PREFERRED)
Responsibilities
- Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Answers phone calls and directs them appropriately.
- Schedules appointments according to office guidelines.
- Obtains accurate patient and insurance information, collecting copays and deductible amounts.
- Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
- Prepares charts for patient appointments making sure all necessary information is complete.
- Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
- Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
- Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
- Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
- Performs other duties as assigned.
Benefits
- 401k
- PTO
- medical
- dental
- Paid Parental Leave
- flex spending
- tuition reimbursement
- Student Loan Repayment Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
