Medical Office Receptionist - Horizon Ridge
About The Position
Comprehensive Cancer Centers of Nevada (CCCN) is an award-winning multidisciplinary oncology group comprising medical oncology, hematology, radiation oncology, breast surgery and pulmonary medicine, with treatment centers and offices throughout Southern Nevada. For more than 50 years, the practice has provided oncology services to patients in and out of state with a specialized physician and nursing staff. Our team provides the most effective treatments, both existing and emerging, to diagnose and successfully treat cancer and blood disorders. Motivated, caring professional are encouraged to join us. We are seeking a Medical Office Receptionist that will be based at the Horizon Ridge site in Henderson, Nevada. In this role, you will work in a fast-paced, high-volume oncology practice with some of the best physicians in their fields while providing care to patients in a successful health care organization.
Requirements
- High school diploma or equivalent required.
- Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
- Must successfully complete required e-learning courses within 90 days of occupying position.
- Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
- Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
- Commits to Quality: Emphasizes the need to deliver quality products and/or services
Nice To Haves
- Some receptionists or office experience preferred.
Responsibilities
- Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
- Checks in patients and informs clinical staff of patient arrival.
- Provides and explains paperwork for the patient to complete prior to examination.
- Collects, proofs for completeness, and files patient forms.
- Updates demographics and insurance information in the system.
- Collects co-pays and balances; provides receipt.
- Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.
- Pages clinic personnel as appropriate.
- Communicates messages in an accurate and timely manner according to procedures.
- Checks patients out after examination.
- Schedules returning appointments in accordance with physician and/or office guidelines.
- Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
- Records patient cancellations and missed appointments; reschedules appointments.
- Notifies appropriate staff of the cancellation and makes note in patient chart.
- Provides general administrative support by filing charts and forms.
- Maintains lobby area in a neat and orderly manner.
- Maintains a legible supply of forms and appropriate office supplies required for daily activities.
- Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patients records.
- May type memos and forms.
Benefits
- excellent benefits
- a team environment
- professional development
- the chance to be part of a nationwide network dedicated to fight the war against cancer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
