Medical Office Receptionist – Family Care Clinic – Full-Time, Days

Texas Health Resources•Fort Worth, TX

1d•Onsite

About The Position

The Medical Office Receptionist position at the Family Care Clinic emphasizes fundamental skills in a fast-paced environment with opportunities for growth and development. This role is part of a collaborative work environment with great teamwork, contributing to the delivery of high-quality patient care.

Requirements

High School Diploma or equivalent (REQUIRED)

Nice To Haves

Six months of Medical experience in a Clinic (PREFERRED)

Responsibilities

Delivers care to patients utilizing the Medical Office Receptionist Process.
Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answers phone calls and directs them appropriately.
Schedules appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepares charts for patient appointments making sure all necessary information is complete.
Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
Performs other duties as assigned.