Medical Office Lead

Texas Health Resources•Fort Worth, TX

3d•Onsite

About The Position

The Medical Office Lead at Wylie Spine and Sport is responsible for managing clinic staff on day-to-day operations, assisting in identifying and resolving operational issues, and efficiently directing patient flow. This role coordinates general front office activities such as registration, TOS collections, benefit verification, appointment scheduling, and daily billing/reconciliations. The Lead also supports the Practice Manager with staffing coverage, new hire training, and providing direction to clinical staff.

Requirements

H.S. Diploma or Equivalent (Required)
2 Years Front or back office experience in a clinic setting (Required)

Nice To Haves

1 year lead role experience (Highly Preferred)
2 year Surgery Scheduler experience (Highly Preferred)
Knowledge of front and back-office duties (Highly Preferred)
Specialty Clinic experience (Preferred)

Responsibilities

Manage clinic staff on day-to-day operation.
Assist in identifying and providing guidance in resolving operational issues.
Efficiently direct patient flow throughout the clinic.
Coordinate general front office activities including, but not limited to: registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations and other related duties.
Assist the Practice Manager with ensuring appropriate staffing coverage at all times.
Assist the Practice Manager with the new hire or reoccurring training processes.
Assist the Practice Manager with facilitating training of new hires and other training initiatives.
Provide direction and support to clinical staff as requested.
Perform other duties as assigned.