Medical Office Lead

Texas Health•Fort Worth, TX

3d•Onsite

About The Position

This role involves managing clinic staff on day-to-day operations, assisting in identifying and resolving operational issues, and efficiently directing patient flow. The Medical Office Lead will coordinate general front office activities, including registration, TOS collections, benefit verification, appointment scheduling, daily billing, and daily reconciliations. This position also assists the Practice Manager with ensuring appropriate staffing coverage, new hire training, and facilitating other training initiatives. The lead will provide direction and support to clinical staff as requested and perform other duties as assigned. Texas Health Physicians Group is dedicated to providing quality, patient-safe care at over 240 offices, fostering an inclusive, supportive, people-first, excellence-driven culture.

Requirements

H.S. Diploma or Equivalent (Required)
2 Years Front or back office experience in a clinic setting (Required)

Nice To Haves

1 year lead role experience (Highly Preferred)
2 year Surgery Scheduler experience (Highly Preferred)
Knowledge of front and back-office duties (Highly Preferred)
Specialty Clinic experience (Preferred)

Responsibilities

Manage clinic staff on day-to-day operation.
Assist in identifying and providing guidance in resolving operational issues.
Efficiently direct patient flow throughout the clinic.
Coordinate general front office activities including, but not limited to: registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations and other related duties.
Assist the Practice Manager with ensuring appropriate staffing coverage at all times.
Assist the Practice Manager with the new hire or reoccurring training processes.
Assist the Practice Manager with facilitating training of new hires and other training initiatives.
Provide direction and support to clinical staff as requested.
Perform other duties as assigned.