Medical Office Coordinator
About The Position
Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. “The Heart of Our Community” provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. The Medical Office Coordinator reports to the Director of Nursing and performs a variety of administrative and clerical duties to support clinical operations within the health center. This role facilitates patient access, supports care team communication, and ensures accurate and timely documentation in accordance with organizational policies and regulatory requirements.
Requirements
- High school diploma or equivalent required.
- Minimum of 1-3 years of administrative or healthcare office experience required.
- Basic computer proficiency, including EMR systems and Microsoft Office.
- Strong communication, organizational, and customer service skills.
- Must submit a CORI release form and demonstrate proof of being free from disqualifying information required.
Nice To Haves
- FQHC experience preferred.
- Strong background in medical terminology preferred.
- Bilingual skills (English, Spanish/Portuguese) preferred.
Responsibilities
- Facilitates patient access
- Supports care team communication
- Ensures accurate and timely documentation in accordance with organizational policies and regulatory requirements
- Recording clear accurate messages with pertinent information regarding prescriptions, pharmacy, contact information and ability to facilitate faxing prescription to pharmacy
- Returning patient calls for follow up
Benefits
- 3.2 weeks of paid time off (PTO)
- 3 personal days
- 11.5 paid holidays
- employer contributed health, dental, vision, life insurance, long term disability and retirement contributions
- voluntary flexible spending accounts and disability/critical illness coverage
- employee discounts
- referral program
- reimbursable licensing fees
- tuition reimbursement
- continuing education credits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
