Medical Office Associate - Nyes Specialties

Penn State Health•Harrisburg, PA
•Onsite

About The Position

Penn State Health Medical Group Nyes Rd – Suite C is seeking a Medical Office Associate to support a multi-specialty office that includes Nephrology, Endocrinology, Neurosurgery, Dermatology, GI, Colorectal, Hepatology, Urology, Audiology, ENT, Women’s Health (OB/GYN), and Maternal Fetal Medicine (MFM). The office sees an average of 120–180 patients per day, and the associate should be comfortable working in a fast-paced setting. The role involves patient check-in and check-out, scheduling follow-up appointments, referrals, phone calls, faxes, and managing the electronic messaging pool for patient inquiries. The successful candidate should be personable and able to work independently as well as within a team. Technical ability is a plus. This is a part-time position with a 0.50 FTE and day shift hours of 7:00 a.m. to 5:00 p.m., with varied start and end times. The position is based at Penn State Health Milton S. Hershey Medical Center in Harrisburg, Pennsylvania. Penn State Health describes its benefits and employee offerings as including medical, dental, and vision coverage with no waiting period; employee wellness programs and fitness discounts; paid time off, personal time, and paid parental leave; retirement, an extended illness bank, life insurance, and identity theft protection; competitive pay, tuition reimbursement, employee recognition, learning and organizational development, benefits orientation, HR support, and an employee concierge service. Candidates selected for the position undergo a background check appropriate to the role. The position is non-bargained.

Requirements

  • High school diploma or equivalent required.
  • Able to work in a fast-paced office.
  • Personable and able to work independently and in a team-based environment.

Nice To Haves

  • Technical ability is a plus.

Responsibilities

  • Check patients in and out of appointments.
  • Schedule follow-up appointments.
  • Complete referrals.
  • Make inbound and outbound phone calls.
  • Assist with incoming and outgoing faxes.
  • Oversee the electronic messaging pool for patient inquiries.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employee wellness programs
  • Fitness discounts
  • Paid time off
  • Personal time
  • Paid parental leave
  • Retirement benefits
  • Extended illness bank
  • Life insurance
  • Identity theft protection
  • Competitive pay
  • Tuition reimbursement
  • Employee recognition program
  • Learning and organizational development
  • Virtual benefits orientation
  • Employee concierge service
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