Medical Office Associate I, Full time, Days - AMG Neurology at Morristown

Atlantic Health System • Morristown, NJ

7h • $21 - $35

About The Position

The Medical Office Associate I provides day-to-day operational support and high-quality customer service to patients. The role supports both the front and back office, including billing support, scheduling, coding, patient communication, and filing. The position is with AMG Neurology at Morristown and is full-time, day shift.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in a medical office environment or relevant area.
• At least 1 year of administrative experience.
• At least 1 year of experience in data coordination.

Nice To Haves

• Associate’s degree in medical office management, business, or a related field.
• Bachelor’s degree in business administration or a related field.
• Familiarity with Microsoft Excel and other computer-based systems.

Responsibilities

• Interview patients to obtain case histories before appointments.
• Schedule and coordinate appointments.
• Accurately update and maintain patients’ health records.
• Verify insurance coverage and assist the billing department with processing claims.
• Communicate test results to patients when directed by physicians or nursing professionals.
• Contact patients regarding appointments and answer billing questions.
• Assist patients with rescheduling appointments and other scheduling issues.
• Perform other related duties as assigned.
• Handle information with the highest confidentiality and comply with HIPAA requirements.

Benefits

• Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
• Life and AD&D insurance.
• Short-term and long-term disability coverage, with options to supplement.
• 403(b) retirement plan with employer match and additional non-elective contribution.
• PTO and paid sick leave.
• Tuition assistance, advancement support, and academic advising.
• Parental, adoption, and surrogacy leave.
• Backup and on-site childcare.
• Well-Being Rewards.
• Employee Assistance Program (EAP).
• Fertility benefits and Healthy Pregnancy Program.
• Flexible spending and commuter accounts.
• Pet, home and auto, identity theft, and legal insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED