Medical Office Associate I, Full-Time Days, 8:30a-4:30p, Atlantic Health

Atlantic Health System•Morristown, NJ

About The Position

Responsible for general receptionist, registration, and billing duties in a physician office setting. The role manages phone calls, greets patients, schedules and confirms appointments, enters demographic and patient information, verifies insurance coverage, completes forms, collects co-pays, and balances cash. It also maintains schedules in the EMR system and processes pre-certifications, authorizations, referrals, and medical-record releases. Other related duties may be assigned.

Requirements

High school diploma or equivalent experience.
Prior administrative experience in a physician practice is strongly preferred.
Knowledge of computerized scheduling and an EMR system is a plus.

Nice To Haves

Excellent verbal and written communication skills.
Customer- and employee-focused approach.
Demonstrated ability to multitask.
Proficiency with the Microsoft Office suite.

Responsibilities

Manage phones.
Greet patients.
Schedule and confirm appointments.
Enter demographic and patient information.
Verify insurance coverage, complete forms, and collect co-pays.
Balance cash.
Maintain schedules in the EMR system.
Process pre-certifications, authorizations, referrals, and medical-record releases.
Perform other related duties as assigned.

Benefits

Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
Life and AD&D insurance.
Short-term and long-term disability, with options to supplement.
403(b) retirement plan with employer match and additional non-elective contribution.
PTO and paid sick leave.
Tuition assistance, advancement, and academic advising.
Parental, adoption, and surrogacy leave.
Backup and on-site childcare.
Well-being rewards.
Employee Assistance Program (EAP).
Fertility benefits and Healthy Pregnancy Program.
Flexible spending and commuter accounts.
Pet, home and auto, identity theft, and legal insurance.