Medical Office Assistant (CMA, RMA, CCMA or MOA)

CAROLINA ASTHMA AND ALLERGY CENTER MASTER • Charlotte, NC

18d • Onsite

About The Position

A non-exempt position responsible for performing clinical and administrative duties in a specialty office. The Medical Office Assistant supports physicians with patient care and performs clerical, environmental, and organizational tasks. The role provides information to patients so they can fully use and benefit from clinical services and requires travel to all clinic locations within the company.

Requirements

• High school diploma or GED, a medical office assistant diploma from an accredited vocational institution, or a community college course in medical assisting.
• At least one year of recent experience working in a medical facility as a medical assistant, or documented evidence of completion of an externship in a medical office.
• Current documentation of national certification as a Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or certification through the American Association of Medical Assistants (AAMA).
• Current CPR certification.
• Current health records with appropriate immunizations for work in health care, including hepatitis B and tuberculosis.
• Knowledge of the health care field, medical office protocols and procedures, assisting tasks relevant to the medical practice, and information conveyed to patients and families.
• Skill in performing medical-assisting tasks, interpersonal interactions with tact and diplomacy, and sharing information effectively to address patient-education needs.
• Ability to learn and retain patient-care procedures, project a pleasant and professional image, plan and prioritize delegated tasks, and demonstrate compassion and caring.

Nice To Haves

• Bachelor’s degree in a health sciences field.

Responsibilities

• Assist with patient care, including organizing patient flow, accompanying patients to exam or procedure rooms, helping with transfers and dressing, collecting specimens and patient histories, preparing patients for examinations, conducting screenings, assisting with procedures, charting, relaying instructions, and answering calls.
• Perform clerical duties, including sending and receiving medical records, obtaining lab and imaging reports and referral information, completing forms and requisitions, scheduling appointments, verifying insurance and demographics, and maintaining complete, properly filed charts.
• Prepare and maintain exam and procedure rooms, instruments, and equipment; follow infection-control procedures; maintain sterilizer records; order, sort, store, and restock supplies.
• Respect and promote patient rights, respond appropriately to emergency codes, and share patient or staff concerns with the immediate supervisor.
• Perform clinical medical-assisting tasks within applicable state law and the MA scope of practice, which may include medical asepsis, vital signs, examination preparation, clinical pharmacology, medication administration, prescription verification, biohazard waste procedures, therapeutic modalities, patient instruction, laboratory procedures, quality control, emergency triage, and first aid.
• Use work time efficiently by completing clinical and triage tasks, calling patients with lab or radiology results, completing medication prior-authorization paperwork, assisting team members, cleaning and organizing, stocking supplies, and preparing the office for efficient operations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED