A Medical Office Assistant (MOA) provides constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management. Serves in a working clinical support role for physicians. Responsible for assisting physicians and nurses with patient care. Responsible for patient check-in, registration and check out processes for new and established patients. Schedule appointments and assist all patients and visitors with questions, concerns and issues.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED