Medical Office Assistant- Ironton FHC

Southern Ohio Medical Center•Ironton, OH

About The Position

The Medical Office Assistant works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The role performs clerical duties related to patient registration, tracking, and logging patient visits, and ensures managed care patients receive appropriate pre-certification or authorization before appointments. The assistant communicates effectively with others and performs other duties as assigned. This position is based at the Ironton Family Health Center and is scheduled for 40 hours per week. A full job description is available upon request.

Requirements

High school diploma or successful completion of an equivalent high school exam.
BLS certification within 90 days of hire.

Nice To Haves

Medical office experience.
Computer experience.

Responsibilities

Register patients and update their information, including address and insurance changes.
Verify insurance eligibility by obtaining copies of insurance cards and ensure registration forms are accurate.
Maintain thorough knowledge of computer fields, including demographics and insurance screens, and of insurance companies.
Answer multi-line phones and schedule appointments.
Collect patient payments and maintain a balanced cash drawer.
Schedule referrals and outpatient testing or procedures.
Register new patients from referrals and contact referring providers with appointment information.
Verify insurance benefits and obtain required authorization and certification for appointments and procedures.
Register inpatients using billing census sheets.
Collaborate with the Physician Billing Department to resolve billing issues.
Coordinate patient care with other members of the health care team to meet patient needs.
Perform other duties as assigned.

Benefits

Competitive pay with quarterly market analysis.
Performance-based annual increase and bonus eligibility.
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension).
Medical, dental, and vision coverage.
Medical and dependent care flexible spending accounts.
Earned Wage Access.
Paid Time Off bank with three annual sick days.
Life insurance and disability coverage.
Tuition and certification assistance.
Discounted or free gym membership through Club LC.
Employee discount and payroll deduction programs.
Other benefit offerings.