Medical Office Assistant- Portsmouth FHC

Southern Ohio Medical Center•Portsmouth, OH

About The Position

The Medical Office Assistant works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The role performs clerical duties associated with patient registration, tracks and logs patient visits, and ensures managed care patients receive the required pre-certification or authorization before appointments. The assistant communicates effectively with others and performs other duties as assigned. This is a full-time position scheduled for 40 hours per week at Portsmouth Family Health Center. A full job description is available upon request. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law.

Requirements

High school diploma or successful completion of an equivalent high school exam.
BLS certification within 90 days of hire.

Nice To Haves

Medical office experience.
Computer experience.

Responsibilities

Register patients and ensure their information, including addresses and insurance details, is up to date.
Verify insurance eligibility by obtaining copies of insurance cards and ensuring registration forms are accurate.
Maintain a thorough working knowledge of computer fields, including demographics and insurance screens, and of insurance companies.
Answer multi-line phones and schedule appointments.
Collect patient payments and maintain a balanced cash drawer.
Schedule referrals and outpatient testing or procedures.
Register new patients from referrals and contact referring providers with appointment information.
Verify insurance benefits and obtain required authorization and certification for appointments and procedures.
Register inpatients from billing census sheets.
Collaborate with the Physician Billing Department to resolve billing issues.
Assist in coordinating patient care with other members of the health care team.
Communicate effectively with others and perform other duties as assigned.

Benefits

Competitive pay with quarterly market analysis.
Performance-based annual increase and bonus eligibility.
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension).
Comprehensive medical, dental, and vision coverage.
Medical and dependent care flexible spending accounts.
Earned Wage Access.
Paid Time Off bank with 3 annual sick days.
Life insurance and disability coverage.
Tuition and certification assistance.
Discounted or free gym membership through Club LC.
Employee discount and payroll deduction programs.
Other benefit offerings; eligibility and availability depend on employment status, position type, and hours worked.