Medical Office Assistant , Mary Clark Thompson Family Practice

UR Thompson Health • Town of Canandaigua, NY

75d • $20 - $25

About The Position

The Medical Office Assistant (MOA) participates in a multidisciplinary process to provide care and service to patients and their families through selected clinical tasks. Clinical tasks are performed within the scope of practice consistent with New York State Education Department rules and regulations. The MOA supports physicians and nurses, assists providers with examinations and minor surgical procedures, and helps maintain effective office operations. The role requires patient-centered service, professionalism, accuracy, confidentiality, and the ability to work both independently and collaboratively. The employee may occasionally travel to other practices within a 25-minute radius of the hospital to provide coverage.

Requirements

• High school diploma or equivalent.
• BLS certification.
• Excellent customer service, collaboration, time-management, keyboarding, multitasking, and attention-to-detail skills.
• Ability to manage a demanding workload accurately, complete assignments independently, and contribute to team-based work.
• Ability to safeguard confidential information.
• Flexibility and willingness to travel to other practices upon management request.

Nice To Haves

• Graduate of an approved Medical Office Assistant certification program.
• Phlebotomy skills or willingness to attain them after employment.
• Medical Office Assistant experience.
• EMR experience.
• CMOA certification.

Responsibilities

• Maintain, stock, and order supplies.
• Room patients and take vital signs.
• Perform phlebotomy and EKGs, collect specimens, document in medical records, prepare charts, and conduct point-of-care testing.
• Assist providers with examinations and minor surgical procedures.
• Support physicians and nurses, participate in departmental meetings, and identify ways to improve processes and patient services.
• Manage a demanding workload accurately and represent the office and staff professionally.
• Provide excellent customer service to patients, families, staff, physicians, providers, management, vendors, and the public.
• Protect the confidentiality of sensitive information relating to patients, staff, and the health system.
• Provide age-appropriate care in a primary or specialty care office setting and apply knowledge of growth and development across the lifespan.
• Maintain effective practice operations through time management, keyboarding, and multitasking.
• Complete assignments independently while contributing to team-based work and meetings.
• Meet applicable hospital, state, federal, and other regulatory requirements; maintain certification requirements if certified.
• Travel to other practices when requested by management.

Benefits

• Health, dental, and vision insurance.
• Tuition reimbursement up to $6,000 per year.
• Contribution and match on retirement plan.
• Four weeks of paid time off.
• Access to Success coaches.
• Free parking.
• Employee wellness programs, biometric screenings, onsite gym, Zen Room, and Community Shared Agriculture program.
• Staff recognition platforms, including Shining Stars and the CARESCount website.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED