Medical Office Assistant
About The Position
Grace Fertility celebrates a team-based approach to providing an excellent, highly responsive and personalized care experience for every patient. Every member of our multi-disciplinary team is valued for playing a critical role in delivering this experience. If you want to be a part of our collaborative and supportive team, consider joining us! Your Role The Medical Office Assist reports to the Clinic Operations Manager and works closely with the clinical team. The Medical Office Assistant is an integral part of a busy and dynamic clinic practice. In this role you will be expected to exercise sound judgment and independence while managing the day-to-day related administrative activities. You will demonstrate a strong commitment to quality customer service applying excellent problem solving and communication skills to ensure the success of the clinic.
Requirements
- Graduation from Grade 12 and completion of Medical Office Assistant certificate program
- Five years’ work experience in a specialist’s office scheduling multiple types of appointments
- Five years’ experience working collaboratively with other healthcare professionals within a medical facility.
- Ability to work accurately and efficiently in all areas of responsibility.
- Ability to anticipate patients’, nurses’, and physicians’ needs.
- Clear understanding of medical terminology.
- Strong work ethic.
- Demonstrated ability to prioritize and multi-task.
- Exceptional communication skills.
- Positive, friendly, and professional demeanour.
- Ability to remain aware of other team members and to adjust workload to assist when required.
- Demonstrated ability to work independently and as a member of a multi-disciplinary team.
- Proficient with computers and applicable software applications, including EMRs and MS Office.
Responsibilities
- Circulate patients to appointment rooms and preparing rooms for exams.
- Assist physicians at ultrasound appointments, diagnostic exams, and endometrial biopsies.
- Other administrative duties based on operational needs.
- HyCoSys – Includes setting up sterile tray, reading chart prior to going into the room, getting patient and doing urine pregnancy test, explaining procedure to patient and answering any questions, assisting physician as needed in procedure, cleaning up.
- Biopsies – includes setting up sterile trays, filling out biopsy paperwork (Igenomix and/or UTIMPRO), knowing signs to look for when patient vasovagal.
- Chaperoning AFC’s, follicular scans, CPER scans, OB scans as needed.
- Assisting with Pre-OPU Physicals – obtaining vital signs, bringing patients to change rooms, flipping over rooms.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
