Medical Office Assistant

WELL Health Technologies Corp • High River, AB

5d • CA$19 - CA$21 • Onsite

About The Position

At WELL Health, we are committed to delivering exceptional patient care through innovation, collaboration, and a people-first approach. We are looking for a compassionate, organized, and proactive Medical Office Assistant (MOA) to join our clinic team. As the first point of contact for patients, you will help create a positive and welcoming experience while ensuring the smooth day-to-day operation of the clinic. In this role, you will provide a blend of administrative, reception, scheduling, and clinical support, working closely with physicians, patients, and fellow team members to deliver high-quality, efficient care. The ideal candidate is an experienced medical office professional who thrives in a fast-paced environment, communicates with empathy and professionalism, and is committed to making a meaningful difference in the patient experience. If you are a collaborative team player who values integrity, accountability, and continuous improvement, we encourage you to apply and become part of the WELL Health team.

Requirements

• Proficiency with medical office software, EMR systems, and office equipment.
• Strong verbal and written skills in English to interact with patients and staff.
• Organizational skills, ability to multitask, compassion, and professional demeanor.
• Understanding of medical terminology and health records management.
• 2+ years of MOA experience required
• Results oriented – Operates with urgency to constantly improve and grow the business.
• Morally strong – Will operate and provide the highest level of integrity in all actions
• Team player – Recognizes that success is measured overall, not on individual accomplishments. Understands that working with others strengthens an organization.
• Caring cultural champion – Enthusiastically engages in representing the values of WELL and role models being a genuine and caring individual for their team.
• Practical – A solid and conceptual thinker who will provide sound advice. Identifies challenges and works collaboratively to achieve solutions.
• Credible/Dependable – Consistent in all levels of work and in policies
• Adaptive and influential – Able to handle any change within the organization.
• Interpersonal skills – Superior communication skills, team-orientation. Comes in with a positive mindset and a good sense of humor.

Nice To Haves

• Knowledge of Accuro EMR program an asset

Responsibilities

• Managing front desk duties, answering phones, registering patients, scanning documents, completing billing and maintaining office supplies.
• Booking and confirming appointments, coordinating referrals, and acting as the liaison between patients and physicians.
• Preparing exam rooms, cleaning instruments, taking patient measurements (e.g., blood pressure, temperature)

Benefits

• WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed