Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - OBGYN - FT Days

Northeast Georgia Medical Center•Demorest, GA

11h

About The Position

The Medical Office Assistant performs reception and front-office duties for Northeast Georgia Physicians Group’s OBGYN clinic. The role includes maintaining clinical and financial records, managing front-office inventory, and handling medical records. The assistant helps facilitate timely communication with patients and visitors, coordinates referrals and appointments, and supports accurate registration, charge entry, deposits, and payment arrangements.

Requirements

High school diploma or GED.
Knowledge of and proficiency in using an electronic medical record (EMR) system.

Nice To Haves

Customer service experience.
Physician’s office experience.

Responsibilities

Screen and refer incoming calls and visitors to facilitate accurate and timely communication.
Obtain patient referrals in accordance with physician requests and process mail efficiently.
Schedule appointments for patient referrals as requested by physicians.
Log referrals according to established guidelines and post referral numbers to patient accounts when received from other physician practices.
Advise patients when referral numbers are needed, explain how to obtain them, and provide information about their referrals.
Open and distribute mail to appropriate personnel daily.
Enter accurate patient information into the EPIC system while maintaining acceptable registration error-rate parameters.
Ensure daily audit journals are balanced.
Enter charges accurately.
Forward monthly reports to the Central Business Office in a timely manner.
Prepare daily deposits according to center procedures.
Update patient information with pertinent details as needed.
Arrange payment agreements when indicated.
Maintain front-office supply inventory as required.