About The Position

The Lead Certified Medical Assistant (CMA) provides clinical and administrative support to medical professionals, including patient care, clerical duties, and assistance with medical procedures. The role serves as a preceptor and day-to-day resource for staff, ensures clinical staff are in-serviced on equipment and procedures, and supports practice operations. Lead CMAs work in a dynamic, often fast-paced environment with direct patient interaction and are expected to handle stressful situations with professionalism and composure.

Requirements

  • Active registry or certification as a Medical Assistant through a recognized certification body.
  • Current BLS certification.
  • High school diploma or GED.
  • Strong interpersonal and communication skills.
  • Proficiency in medical terminology and procedures.
  • Ability to multitask and prioritize various responsibilities.
  • Attention to detail and accuracy.
  • Competency in using medical software and electronic health records.
  • Problem-solving skills and critical thinking.
  • Empathy and a patient-centered approach to care.

Responsibilities

  • Perform all essential functions outlined in the CMA job description.
  • Serve as a preceptor and day-to-day go-to resource for staff-level personnel.
  • Ensure clinical staff receive in-service training on equipment and procedures.
  • Monitor, order, and receive medication and supply inventory.
  • Assist the Practice Administrator with practice clerical functions, including patient care issues, invoices, employee issues, employee schedules, and time submissions.
  • Provide feedback to the Practice Administrator regarding staff performance and work schedules.
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