Medical Office Assistant - Casual

Boyle-McCauley Health Care • Edmonton, AB

68d • Onsite

About The Position

Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs.
Through primary care and health promotion, Radius Community Health & Healing improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Medical Office Assistants are an essential part of the team at Radius. Radius’ main clinic operates on a team-based model – each clinical team includes nurses, MOAs, physicians, nurse practitioners, health navigators, and outreach workers. MOAs fulfill vital roles within the clinic structure, with key responsibilities as below:

Requirements

• Completion of recognized Medical Office Assistant certificate program
• Minimum two years’ experience in medical clinic operation, or equivalent combination of education and experience
• Able to balance numerous demands and conflicting priorities, strong problem-solving skills.
• Ability to work co-operatively within a multidisciplinary team
• Ability to demonstrate patience and understanding for those with addictions and behavioral disorders
• Strong computer proficiency
• Experience with Office365 suite – Word, Excel, PowerPoint, Teams
• Database creation and maintenance
• Proficient typing ability
• Excellent written and verbal communication skills
• Has a good understanding of trauma-informed care, and must be able to operate within a harm reduction model of care

Nice To Haves

• Experience with MedAccess EMR an asset

Responsibilities

• Be proficient with operating clinic electronic medical record (MedAccess)
• Check in patients and update patient information, take vitals signs, and show patients to treatment rooms.
• Schedule, coordinate, and confirm appointments
• Stock and set up treatment rooms as required
• Chaperone appointments as needed
• Transcribe consult letters, and follow up with consult reports
• Prepare pre-op prep work
• Prepare lab requisitions
• Prepare invoices, scan, and mail documents
• Prepare legal invoices and chart transfers
• Be responsible for data collection and compiling statistics
• Coverage for alternate Radius sites. May include: Supervised Consumption Site, Dental Clinic, Offsite/Outreach locations

Benefits

• Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.
• Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
• Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
• Lifestyle Spending Account: Wide variety of options available to spend an annual allowance
• Group Retirement Savings Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree