Medical Office Assistant (Kershaw Ophthalmology)

Medical University of South Carolina•Camden, NJ

About The Position

MUSC Community Physicians (MCP), an entity within the Medical University of South Carolina, provides healthcare to patients throughout South Carolina’s rural health network. The Medical Office Assistant supports efficient daily operations at the Kershaw Ophthalmology clinic, including front-desk coverage, scheduling, patient registration, telephone triage, medical records, billing, and collections. The role coordinates clinic preparation and patient check-in and check-out, posts charges, manages cash, distributes messages, schedules ancillary services and interpreters, and manages referrals. It also includes answering multiline telephones, monitoring the clinic appointment line, taking payments, completing documentation, and retrieving billing charges.

Requirements

High school diploma or equivalency plus one year of patient care experience in a health care facility; or Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a bachelor’s degree.
Ability to perform the physical functions described, including lifting and carrying up to 50 pounds unassisted and meeting specified vision, hearing, and sensory requirements.
Ability to deal effectively with stressful situations.
Ability to work rotating shifts and overtime as required.
Ability to work in a latex-safe environment and be physically qualified for respirator use, initially and as required.

Responsibilities

Provide front-desk administrative coverage and support efficient physician medical office operations.
Monitor the clinic appointment line and schedule appointments, including for clients referred from outside medical, hospital, and correctional systems.
Answer multiline telephones and perform telephone triage.
Register patients and complete required documentation and medical records tasks.
Take payments, manage cash, retrieve billing charges, and post charges.
Coordinate clinic preparation and patient identification, check-in, and check-out.
Schedule interpreters and ancillary services, and manage referrals.
Distribute messages and provide customer service.