Office Assistant II, Family Medicine Center at Foulk Road

ChristianaCare•Wilmington, DE

1d•$19 - $27•Onsite

About The Position

ChristianaCare Family Medicine Center at Foulk Road in Wilmington, Delaware, is an academic primary care practice delivering compassionate, evidence-based care and medical education. The practice provides comprehensive services for patients of all ages, including preventive and primary care, women's health, behavioral health, sports medicine, osteopathic manipulative medicine, LGBTQ+ comprehensive care, substance use disorder treatment, and minor procedures. The Medical Office Assistant II is the first point of contact for patients and helps create a welcoming, efficient environment by assisting patients, managing appointments and records, training staff, and supporting workflow to promote a positive patient experience. The position works Monday through Friday from 8:00 a.m. to 4:30 p.m. The hourly pay range is $18.55–$26.90; actual compensation depends on factors such as skills, relevant experience, and qualifications.

Requirements

High school graduate or GED.
At least 2 years of experience in a medical office setting.
Strong communication skills.
Detail-oriented, adaptable, and highly organized, with the ability to proactively solve problems in a fast-paced environment.

Nice To Haves

3 years of experience in a medical office setting.

Responsibilities

Assist patients and provide a welcoming, professional first point of contact.
Manage scheduling, patient records, referrals, insurance verification, and payments, including day-end reconciliation.
Train staff and support practice workflow.
Handle inventory and coordinate testing and appointments.
Perform administrative tasks and ensure safety compliance.
Perform other related duties as needed.

Benefits

First-day medical, dental, vision, and life insurance coverage.
Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers, in-office or virtual, and unlimited urgent care visits at GoHealth facilities.
32 days of paid time off annually, including 7 major holidays, with options to roll over or cash out unused time.
Tuition reimbursement up to $5,250 per year.
Fertility care through Progyny and maternity education and support.
Adoption assistance up to $5,000.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.