Medical Office Assistant I-Medicine

University of Maryland Faculty Physicians•Baltimore, MD

About The Position

Assists physicians and nursing staff with patient care, including patient flow, taking vital signs, administering injections, and other needs. Maintains nurses’ stations, examination rooms, and procedure rooms. Performs front-desk and clerical work in a medical office, including demographic and insurance registration, charge entry, patient scheduling, and insurance verification. Must be fully certified in patient registration. When an electronic system is in use, follows the department and/or FPI standard operating procedures for that system. Performs other duties as assigned. The role gathers and documents brief histories and chief complaints in medical records; follows established guidelines to obtain testing before examinations; prepares patients for provider examinations; performs routine office tests; obtains blood and urine specimens; and assists providers with procedures, including minor surgical procedures. Duties may vary based on departmental needs, and other related duties may be assigned. University of Maryland Faculty Physicians, Inc. offers a total rewards package supporting employees’ health, life, career, and retirement. Salary depends on factors including location, skills, experience, market conditions, internal equity, responsibilities, education, and other qualifications. Further benefits information is available at https://www.umfpi.org/jobs/summary-employee-benefits.

Requirements

Medical Assistant certification is required (for example, NAHP, NCCT, AAMA, NHA, or AMT).
Demonstrated skill in venipuncture.
Ability to perform medical assisting responsibilities under state and faculty guidelines.
CPR certification is required.
General understanding and application of basic accounting principles.
PC proficiency.
Strong customer service skills.
Accurate data-entry skills.
Current knowledge of payer requirements for referrals and pre-authorization.
Knowledge of GE, EPIC, or a similar computerized billing system.
Must be fully certified in patient registration.
Graduation from an accredited training program or two years of supervised work experience in a medical setting.

Nice To Haves

High school diploma or GED preferred.
Medical terminology preferred.

Responsibilities

Assist physicians and nursing staff with patient care and patient flow.
Take vital signs and administer injections as needed.
Maintain nurses’ stations, examination rooms, and procedure rooms.
Complete demographic and insurance registration, charge entry, patient scheduling, and insurance verification.
Follow applicable standard operating procedures when using electronic systems.
Gather and document brief patient histories and chief complaints in the medical record.
Obtain testing before examinations in accordance with established guidelines.
Prepare patients for examination by a health care provider.
Perform routine office testing, including phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse, and blood pressure.
Assist providers with procedures, including minor surgical procedures.
Obtain blood and urine specimens.
Perform other related duties as assigned, with specific duties varying according to departmental needs.