Medical Office Assistant I-Medicine

University of Maryland Emergency Medicine • Baltimore, MD

6d • $31,500 - $47,300

About The Position

Assists physicians and nursing staff in caring for patients. Performs patient-care activities such as assisting with patient flow, taking vital signs, giving injections, and responding to other needs. Maintains nurses’ stations, examination rooms, and procedure rooms. Performs front-desk and clerical duties in a medical office, including demographic and insurance registration, charge entry, patient scheduling, and insurance verification. Must be fully certified in patient registration. When an electronic system is in use, follows the applicable departmental and/or FPI standard operating procedures. Performs other duties as assigned.

The role gathers and records a brief patient history and chief complaint, obtains testing indicated by established guidelines before the examination, and prepares patients for examinations. It performs routine office testing and collects blood and urine specimens, and assists providers with procedures, including minor surgical procedures. Specific responsibilities may vary according to departmental needs.

Requirements

• Medical Assistant certification is required; examples include NAHP, NCCT, AAMA, NHA, and AMT.
• Graduation from an accredited training program or two years of supervised work experience in a medical setting. Exemptions are reviewed by the Human Resources Director and Department Director.
• Demonstrated skill in venipuncture.
• Ability to perform medical assisting responsibilities under state and faculty guidelines.
• Current CPR certification.
• General understanding and application of basic accounting principles.
• PC proficiency.
• Strong customer service skills.
• Accurate data-entry skills.
• Current knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of GE, EPIC, or a similar computerized billing system.
• Must be fully certified in patient registration.

Nice To Haves

• High school diploma or GED preferred.
• Medical terminology preferred.

Responsibilities

• Assist physicians and nursing staff with patient care and patient flow.
• Take vital signs and give injections as needed.
• Maintain nurses’ stations, examination rooms, and procedure rooms.
• Perform front-desk and clerical work, including demographic and insurance registration, charge entry, scheduling, and insurance verification.
• Gather and document brief patient histories and chief complaints in the medical record.
• Obtain testing indicated by established guidelines based on the chief complaint before the examination.
• Prepare patients for examinations by healthcare providers.
• Perform routine office testing, including phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, and measurement of temperature, pulse, and blood pressure.
• Assist providers with procedures and minor surgical procedures.
• Obtain blood and urine specimens.
• Use electronic systems according to applicable departmental and/or FPI standard operating procedures.
• Perform other related duties as assigned.

Benefits

• The employer describes a total rewards package supporting employees’ health, life, career, and retirement, with further information available through the referenced employee benefits webpage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED