About The Position

This position serves as the first point of contact for patients and visitors at the health center. It helps organize and facilitate effective patient flow while ensuring patients and visitors have a positive experience. The role is based in Big Rapids, Michigan, and is non-exempt.

Requirements

  • High school diploma or GED.
  • Computer experience.
  • One year of work experience; medical office experience is preferred.
  • Knowledge of HIPAA.

Nice To Haves

  • Knowledge of medical terminology.
  • Experience in a medical office setting.

Responsibilities

  • Greet patients and visitors.
  • Answer the telephone, screen calls, and take complete and accurate messages.
  • Follow office-scheduling procedures to book, coordinate, and reschedule patient appointments.

Benefits

  • Full benefits package
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