Medical Office Administration- Medical Records
About The Position
United Medical Imaging is a large imaging group with 30 locations across Southern California, providing diagnostic imaging and care for traumatic and life-threatening injuries. The organization is seeking experienced Front Desk Administrators and Patient Schedulers to support patient-facing and administrative operations. The ideal candidate is positive, pleasant, personable, able to work as part of a team and under pressure, and capable of assisting in the back office when needed. This is a full-time, non-exempt position. The schedule is Monday through Friday, with Saturdays on rotation. Multiple locations are available across Southern California.
Requirements
- Administrative experience in an office setting.
- Effective verbal and written communication skills.
- Ability to read and comprehend simple healthcare terminology.
- Proven customer service experience and/or training.
- Ability to use computer software and technology, including Microsoft Word and Excel.
- Ability to learn and comply with release-of-information standards, policies, procedures, and HIPAA regulations.
- Strong knowledge of health insurance plans and benefits verification and authorization.
- Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
- Internet savvy, including ability to open files on the web.
- High school diploma required.
- At least one year of scheduling, medical records, or front office experience, or an externship in a medical field; listed as desired.
- Ability to work under pressure and as part of a team.
Nice To Haves
- Previous release-of-information, filing, and scanning of medical records, or other related healthcare experience.
- Knowledge of handling medical records and basic scanning, uploading, downloading, and executing of files.
- Radiology work experience.
- Customer service experience.
- Bilingual ability.
Responsibilities
- Meet and greet patients.
- Check in patients.
- Process paperwork.
- Enter new patients into the computer system.
- Create new patient files.
- File documents in patients’ medical records.
- Answer phones and perform other clerical duties as assigned.
- Call and schedule patients.
- Verify insurance and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
