Medical Liaison -Sickle Cell Disease / Hemoglobinopathies - Carolinas

Novo Nordisk • Charlotte, NC

1d • Onsite

About The Position

The Medical Liaison serves as a scientific liaison between Novo Nordisk and key external customers, building relationships with healthcare professionals and demonstrating the clinical outcomes, safety, and efficacy of Novo Nordisk’s hemoglobinopathies portfolio. The role provides advanced scientific, medical, and product support to Medical, Sales and Marketing, Managed Care, and Government teams, using clinical expertise to support scientific exchange and education. The position may identify clinical trial sites and support studies across development stages.

The Medical Liaison develops and maintains territory and account medical plans in coordination with the Field Director. The role works with healthcare providers, organized providers and accounts, academic institutions, key opinion leaders, and internal partners to provide medical information, educational programs, clinical support, and scientific presentations. Territory prioritization may change based on customer needs and analytics.

This is a field-based position covering North Carolina and South Carolina. The candidate should live within the territory or in a bordering state near a major airport. The role requires 50–75% overnight travel and a valid driver’s license in good standing. The position reports to a Field Director or Senior Field Director.

Requirements

• Doctoral degree.
• At least two years of experience in a health-related system, pharmaceutical company, or managed care environment.
• Strong communication skills.
• Live within the territory or in a bordering state near a major airport.
• Maintain a valid driver’s license and remain within the Novo Nordisk motor vehicle record points threshold.

Nice To Haves

• Relevant clinical and/or therapeutic experience.
• Business acumen and knowledge gained through experience such as participation in formulary process decisions.
• Extensive experience in diabetes.

Responsibilities

• Complete administrative duties accurately and on time in accordance with standard operating procedures and working practices.
• Comply with applicable guidelines, policies, legal, regulatory, and compliance requirements.
• Manage regional business and operational budgets effectively.
• Maintain knowledge of Novo Nordisk processes and procedures and help other Field Medical Affairs members understand them.
• Provide monthly reports to the Director on regional scientific support activities and budget expenditures as directed.
• Record activities in a customer response management system, such as VEEVA, and record expenses in Concur according to Field Medical Affairs procedures.
• Attend assigned medical and scientific meetings, stay current on issues and data related to Novo Nordisk products, and develop relationships with healthcare providers and integrated health networks.
• Support appropriate use of Novo Nordisk products and services and assist representatives and managers in responding to questions from healthcare providers and integrated health networks.
• Combine account management skills, business acumen, and scientific expertise to develop collaborative customer relationships.
• Establish medical account strategies and plans by identifying and cultivating key relationships and collaboration opportunities.
• Collaborate with Health Economics & Outcomes Research to communicate product and device value propositions to customers and formulary decision makers, and deliver HEOR presentations upon request.
• Collaborate with Marketing and Sales management to inform scientific strategies for Novo Nordisk products and development activities in the medical community.
• Collaborate with clinical trial and study sites to coordinate studies, support timely review, initiation, and completion, and facilitate publication of study results.
• Provide clinical support to investigators, including study education, patient recruitment and retention support, responses to investigator requests, and site feedback to other internal groups.
• Coordinate with regional Field Medical Affairs colleagues to provide integrated coverage of regional clinical and scientific needs.
• Coordinate customized system-wide clinical education and support within integrated health networks and manage Novo Nordisk professional relationships across those networks.
• Coordinate with the respective HSM to provide scientific and clinical education to executives, medical directors, and formulary stakeholders to support access to Novo Nordisk products and services.
• Develop and present product and scientific updates, including formulary presentations within integrated health networks, using approved materials.

Benefits

• Company bonus based on individual and company performance.
• Long-term incentive compensation and/or a company vehicle, depending on position level or other company factors.
• Medical, dental, and vision coverage.
• Life insurance.
• Disability insurance.
• 401(k) savings plan.
• Flexible spending accounts.
• Employee assistance program.
• Tuition reimbursement program.
• Voluntary benefits, including group legal, critical illness, identity theft protection, pet insurance, and auto/home insurance.
• Sick time, flexible vacation, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree