About The Position

The Medical Liaison builds relationships with healthcare professionals (HCPs) and demonstrates clinical outcomes, safety, and efficacy of Novo Nordisk’s hemoglobinopathies portfolio. The position serves as a scientific liaison between Novo Nordisk and external customers, supporting scientific exchange and providing advanced product, scientific, and medical field support to Medical, Sales and Marketing, Managed Care, and Government teams. The role communicates scientific information to healthcare providers, organized providers and accounts, and other relevant healthcare organizations. Territory priorities may change based on customer needs and analytics. The Medical Liaison develops and maintains territory and account medical plans in coordination with the Field Director. The role provides medical information and coordinates educational workshops, round tables, medical forums, and other activities. It may identify potential clinical trial sites and support studies through coordination with investigators and trial sites. External relationships include key opinion leaders, academic institutions, physicians, nurse practitioners, diabetes educators, pharmacists, blood bank staff, organized providers and IDNs, and MCOs, as needed for the territory. This is a field-based position covering Tennessee, Kentucky, and Mississippi. The ideal candidate lives within the territory or in a bordering state near a major airport. The position requires 50–75% overnight travel and a valid driver’s license, with the driver required to remain within Novo Nordisk’s assigned motor vehicle record points threshold.

Requirements

  • Doctoral degree.
  • At least two years of experience in a health-related system, pharmaceutical company, or managed care environment.
  • Strong communication skills.
  • Valid driver’s license and compliance with Novo Nordisk’s assigned motor vehicle record points threshold.
  • Ability to travel overnight 50–75% of the time.
  • Must live within the territory or in a bordering state near a major airport.

Nice To Haves

  • Relevant clinical and/or therapeutic experience.
  • Business acumen or knowledge demonstrated through experience such as participating in formulary process decisions.
  • Extensive experience in diabetes.

Responsibilities

  • Complete administrative duties accurately and on time in accordance with current SOPs and working practices.
  • Comply with applicable guidelines, policies, legal, regulatory, and compliance requirements.
  • Manage regional business and operational budgets effectively; provide monthly reports on regional scientific support activities and budget expenditures as directed.
  • Maintain knowledge of relevant company processes and procedures and help other Field Medical Affairs members understand them.
  • Record activities in a customer response management system such as VEEVA and expenses in Concur in accordance with Field Medical Affairs procedures.
  • Attend assigned medical and scientific meetings, stay informed about current issues and new product data, develop and maintain relationships with healthcare providers and IHNs, and support appropriate product use and service utilization.
  • Support representatives and managers in responding to healthcare provider and IHN questions.
  • Combine account management skills, business acumen, and scientific expertise to develop collaborative relationships and enhance value.
  • Establish medical account strategies and plans by identifying and cultivating key relationships and collaboration opportunities.
  • Collaborate with Health Economics & Outcomes Research teams to deliver the scientific value proposition of Novo Nordisk products and devices to key customers and formulary decision makers, and deliver HEOR presentations upon request.
  • Collaborate with Marketing and Sales management to inform scientific strategies for optimizing products and development activities in the medical community.
  • Coordinate and support clinical trial and study sites to facilitate timely review, initiation, and completion, and publication of study results.
  • Support investigators’ understanding of studies, patient recruitment and retention activities, and responsive information requests; provide feedback from sites to other groups.
  • Coordinate with regional Field Medical Affairs members to provide integrated coverage of regional clinical and scientific needs.
  • Coordinate customized, system-wide clinical education and support within IHNs and manage professional relationships with Novo Nordisk across those networks at the account-management level.
  • Work with the respective HSM to provide scientific and clinical education to executives, medical directors, and formulary stakeholders to support access to Novo Nordisk products and services within IHNs.
  • Develop and present product and scientific updates, including IHN formulary presentations, using approved materials.

Benefits

  • Company bonus based on individual and company performance.
  • Long-term incentive compensation and/or company vehicle, depending on position level or other company factors.
  • Medical, dental, and vision coverage.
  • Life insurance and disability insurance.
  • 401(k) savings plan.
  • Flexible spending accounts.
  • Employee assistance program.
  • Tuition reimbursement program.
  • Voluntary benefits including group legal, critical illness, identity theft protection, pet insurance, and auto/home insurance.
  • Time off under the sick time policy, flexible vacation policy, and parental leave policy.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Ph.D. or professional degree

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