Medical Laboratory Scientist II

Quest Diagnostics
•Onsite

About The Position

The Medical Laboratory Scientist II performs moderate- and high-complexity testing procedures, exercising independent judgment and responsibility in specialties for which the employee is qualified through education, training, and experience. The role supports the laboratory through testing, quality control, troubleshooting, customer support, instrument and equipment maintenance, staff training, process improvement, and special projects. The position is based in Marlborough, Massachusetts, in the Lab Support–Core Lab department. The schedule is Monday through Friday, 7:00 AM to 3:00 PM, with rotational weekend work. The listed pay range is $37.89–$41.55 per hour. Successful candidates may be eligible for annual performance bonus compensation. Employees perform and report analytical tests in accordance with applicable standard operating procedures, quality-control requirements, and laboratory policies. They maintain accurate records and timely results, keep laboratory areas and equipment safe and functional, complete required training and competency checklists, and comply with CLIA, HIPAA, OSHA, and laboratory safety requirements. The role may involve training other personnel or assuming delegated lead responsibilities in a supervisor’s absence, if qualified.

Requirements

  • At least one year of full-time experience or training in high-complexity testing in a clinical laboratory setting.
  • Comprehensive theoretical and operational knowledge in the designated specialty.
  • Knowledge of organizational and departmental policies and procedures.
  • Proven leadership and problem-solving skills.
  • Attention to detail; ability to work independently, establish priorities, and handle several tasks simultaneously.
  • Interpersonal skills to deal courteously and effectively with supervisors, coworkers, and clients.
  • Communication skills to handle telephone inquiries from clients.
  • Ability to handle client information confidentially.
  • Proficiency in Microsoft Office (Word, Excel, and Outlook) and Laboratory Information Systems.
  • Qualifying education: a BS/BA in Medical Technology, Chemistry, or Biology; an associate degree in Laboratory Science or Medical Technology; or prior qualification as a Technologist under 42 CFR 493.1433, published March 14, 1990.
  • Foreign-educated candidates must provide a detailed credential evaluation from IERF; U.S.-educated candidates must provide a detailed original transcript.
  • Other state-specific requirements may apply depending on the business unit’s state testing certifications; candidates should check with local HR or QA departments.
  • Ability to stand and work at a bench for extended periods, walk and stand frequently, and use manual and automated pipettes and laboratory instruments requiring significant manual dexterity.
  • Ability to lift and carry objects weighing 1–10 pounds frequently and 11–25 pounds occasionally; objects weighing 36–50 pounds are seldom lifted or carried, and objects over 50 pounds must not be lifted or carried without assistance.

Nice To Haves

  • At least three years of clinical experience, with the most recent year in the present department.
  • Associate degree in Laboratory Science or Medical Technology.
  • Bachelor’s degree in Medical Technology, Biology, or Chemistry.
  • ASCP certification.

Responsibilities

  • Perform and report assigned analytical tests in accordance with applicable Standard Operating Procedures and quality-control requirements.
  • Demonstrate proficiency in testing and troubleshoot applicable instruments and procedures.
  • Support quality control, complex problem troubleshooting, customer support, instrument and equipment maintenance, staff training, process improvement, and special projects.
  • Follow laboratory policies and procedures for specimen handling and processing, test analysis, reporting, and maintaining patient test-result records.
  • Meet analytical schedules and turnaround times, including for STAT and critical results.
  • Ensure reagents and test kits have received, expiration, and, where applicable, opened dates recorded.
  • Perform and document quality-control analysis; make decisions about assay or test disposition.
  • Inform supervisory personnel of problems affecting test performance, report actual or potential testing-procedure deviations, and cooperate with related investigations.
  • Enter test results into the Laboratory Information System for standardized reports for physician review and interpretation.
  • Maintain laboratory areas and equipment in safe, functional, and sanitary condition.
  • Complete training and competency checklists; may assist with training other laboratory personnel.
  • Comply with CLIA, HIPAA, OSHA, and laboratory safety requirements, including use of required protective equipment and controls.
  • Answer questions from clients or other laboratory personnel, when applicable.
  • Participate in government or regulatory agency inspections, if needed.
  • May assume delegated lead responsibilities in the absence of a supervisor if qualified.
  • Perform other duties as assigned.

Benefits

  • Day-one medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness® health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one “MyDay” off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
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