Medical Laboratory Scientist II

Quest Diagnostics • Troy, MI

6d • Onsite

About The Position

The Medical Laboratory Scientist II performs moderate- and high-complexity testing, exercising independent judgment and responsibility in specialties for which they are qualified through education, training, and experience. The role requires proficiency across testing areas and in troubleshooting applicable instruments and procedures. It also supports quality control, complex problem-solving, customer service, instrument and equipment maintenance, staff training, process improvement, and special projects.

The position performs and reports assigned analytical tests according to applicable Standard Operating Procedures (SOPs), quality-control requirements, and laboratory policies. It supports specimen handling and processing, test analysis and reporting, patient-result recordkeeping, and timely delivery of results, including STAT and critical results. The role maintains reagents, documents and evaluates quality control, enters results in the Laboratory Information System, maintains a safe and sanitary laboratory, completes training and competency requirements, and follows applicable CLIA, HIPAA, OSHA, and laboratory safety requirements. The position may support staff training, answer client or staff questions, participate in regulatory inspections, and assume delegated lead responsibilities when a supervisor is absent and the employee is qualified. Other duties may be assigned.

Requirements

• At least one year of full-time experience or training in high-complexity testing in a clinical laboratory setting.
• Comprehensive theoretical and operational knowledge in the designated specialty.
• Knowledge of organizational and departmental policies and procedures.
• Degree or qualification meeting one of these paths: bachelor's degree in Medical Technology, Chemistry, or Biology; associate degree in Laboratory Science or Medical Technology; or prior qualification as a Technologist under 42 CFR 493.1433, published March 14, 1990.
• Foreign-educated candidates must provide a detailed credential evaluation from IERF; U.S.-educated candidates must provide a detailed original transcript.
• Other state-specific requirements may apply depending on state testing certifications.
• Demonstrated leadership and problem-solving skills.
• Attention to detail, ability to work independently, set priorities, and handle multiple tasks simultaneously.
• Interpersonal skills to deal courteously and effectively with supervisors, coworkers, and clients.
• Communication skills for handling client telephone inquiries.
• Ability to handle client information confidentially.
• Proficiency in Microsoft Office (Word, Excel, and Outlook) and Laboratory Information Systems.
• Ability to lift and carry objects weighing 1–10 pounds frequently, 11–25 pounds occasionally, and 36–50 pounds seldom; objects over 50 pounds are not to be lifted or carried without assistance.
• Ability to stand and work at a bench for long periods, with frequent walking and/or standing.
• Manual dexterity to use a variety of manual and automated pipettes, laboratory instruments, and apparatuses.

Nice To Haves

• At least three years of clinical experience, with the most recent year in the current department.
• Associate degree in Laboratory Science or Medical Technology.
• Bachelor's degree in Medical Technology, Biology, or Chemistry.
• ASCP certification.

Responsibilities

• Demonstrate proficiency in testing areas and troubleshoot applicable instruments and procedures.
• Support quality control, complex troubleshooting, customer support, instrument and equipment maintenance, staff training, process improvement, and special projects.
• Perform and report assigned analytical tests according to SOPs and applicable quality-control requirements.
• Comply with policies and procedures for specimen handling and processing, test analysis, reporting, and maintaining patient test-result records.
• Follow analytical schedules and maintain result turnaround times, including for STAT and critical results.
• Ensure reagents and test kits are marked with received, expiration, and, when applicable, opened dates.
• Perform and document quality-control analysis; make decisions about assay or test disposition.
• Inform supervisory personnel of problems affecting test procedures, report actual or potential deviations, and cooperate with investigations.
• Enter test results into the Laboratory Information System for standardized reports.
• Maintain laboratory areas and equipment in a safe, functional, and sanitary condition.
• Complete training and competency checklists and, when needed, assist with training laboratory personnel.
• Follow CLIA, HIPAA, OSHA, and laboratory safety requirements, including management-directed use of personal protective equipment and engineering or work-practice controls.
• Answer questions from clients or laboratory personnel, when applicable.
• Participate in government or regulatory agency inspections, if needed.
• Assume delegated lead responsibilities in a supervisor's absence when qualified.
• Perform other duties as assigned.

Benefits

• On-call employees may participate in a 401(k) pre-tax and/or Roth IRA, with a company match of up to 5% after 12 months of service.
• Quest Diagnostics offers employees a 401(k) Plan with eligibility after one month and, after one year, a fully vested company match of up to 5% of pay.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree